Customer Service

The Air Cleaner Store is not your typical online store!  We are committed to providing the highest quality of customer service, including phone consultation with a licensed health professional and our quarterly Health Tips Newsletter.

If you have a question or problem, we will respond to it within 24 hours, and usually on the same day. We provide free shipping to 48 states, and discounted shipping to Hawaii, Alaska and Canada. We offer a 30-day, no-questions-asked, money-back guarantee on purchases and a 5 year warranty on our products.  In the rare event that you have a problem with your unit, we will be happy to assist you in obtaining a return authorization and getting the problem resolved.  Our mission at The Air Cleaner Store is to support you in Caring for your Health.