Our Promise To You - The Air Cleaner Store Policies
30-Day Money-Back Guarantee
If you don’t like it, return it with no questions asked. Contact The Air Cleaner Store or Austin Air to obtain a Return Authorization number (RA). You pay only for the shipping.
5-Year Mechanical Warranty
Your air cleaner is warranted to be free from defects in material and workmanship for a period of five years. Parts and labor are included.
5-Year Pro-rated Filter Warranty
Austin Air’s filter is designed to last for five years. That means if your filter must be replaced within two years, which is highly unlikely, return the original filter to Austin Air and you only pay 40 percent of the filter’s cost plus shipping. If your filter needs replacement after three years, you pay 60 percent of the filter’s cost plus shipping.